Group insurance: Plan members

Get the most out of your plan with our online services. You can see coverage details, submit claims and more.

Want to submit a claim?

Find out how to submit your claim.

Manage your insurance online or in the app

Log in to the secure site or use the Omni app to manage your plan.

Some of the things you can do:

Not registered yet?

Download the Omni app

Good to know

You can get step-by-step instructions on how to do things in online services.

Additional services

Explore resources and services designed to support your health and well-being. Note that availability depends on your plan.

To find out what services are included in your plan, go to our secure site. Under Your account, select Insurance booklet.

Health and wellness accounts

The health spending account and wellness account help pay for expenses not covered by your plan.

Employee assistance program (EAP)

Confidential assistance and problem-solving services for you and your family.

Travel assistance

Available worldwide 24/7. So you can travel with peace of mind.

Virtual healthcare

Access to healthcare professionals (chat or video call) from the comfort of home.

Health is Cool 360° platform

Reliable resources to help you take charge of your health.

Changing jobs or retiring?

You can maintain certain life, health and critical illness insurance benefits. No proof of good health or medical exam required.

FAQ

How do I get my claims report?

You can download your claims report from the secure site. Under Claims history, select Claims reports for income tax purposes. Reports are saved on the site for 7 years.

If you don't have this option, contact your plan administrator.

How do I update my list of dependants?

You can make changes to your list of dependants after certain life events, including:

Go to our secure site. Under Your account, select Enrollment and coverage or Dependants and coordination of benefits.

How can I find my group insurance booklet?

To find your group insurance booklet, log in to the secure site. Under Your account, select Insurance booklet.